I assume you mean "didn't have time".
I understand the need to keep the units up and running. I didn't mean to
imply that I expected you would have done the stuff below. I was prompting
in the hope that you had the chance to do some of them before power cycling
it.
>But I'll hook up a console just
>incase it happened again.
Excellent!
Thanks!
JGT
>On Mon, 4 May 1998, John G. Thompson wrote:
>
>> At 10:38 AM 5/4/98 -0500, Tom T. Thai wrote:
>> >I've ran b15 every since it was first available on one of our box with 1
>> >CT1 and PRI. On Saturday, the PM3 locked up completely. No telnet, all
>> >lines were bz out. The only way to bring the box back up was to power
>> >cycle. No other changes were made to the box.
>>
>> Where you able to connect via the console port? If so, what, if anything
>> were you able to see? Is this how you saw the dedicated customer below?
>>
>> >One thing that was happening was there was a dedicated customer with 2 B
>> >channels. One channel was established fine. The other channel kept
>> >dialing the remote client but couldn't establish. Not sure if this could
>> >have brought the PM3 down.
>> >
>> >When the PM3 was hung, the PRI line also locked up and the telco had to
>> >reset the line. After the PM3 was back up and the PRI line was reset,
>> >I've noticed that V.90 connects that were fine before now need to make
>> >atleast 6-10 attempts to connect reliably.
>>
>> How about connections via the CT1? How are they performing?
>>
>> What does a show linex for the PRI look? Send me a copy?
>>
>> Also send a copy of version, show global, show netstat and show line0 and
>> line1
>>
>> Not sure what to make of this yet.
>>
>> Keep the console port connected to a terminal, login as !root and set
>> console incase it happens again.
>>
>> Let me know!
>>
>> JGT
>> ---------------------------------------------------------------------------
>> John G. Thompson -- Lucent Technologies -- 800-458-9966
>> Tech Support Eng. -- Remote Access Business Unit -- 925-737-2100
>> JOAT(MON) -- Technical Support --
>> http://www.livingston.com/Tech/Support/techsup.html
>> SEE ALSO http://www.livingston.com/Tech/Docs/Release/index.html
>> ---------------------------------------------------------------------------
>> ******* The solution to any problem lies in its proper definition. *******
>> ---------------------------------------------------------------------------
>> soon - adverb. In the near future, shortly. (American Heritage)
>> *soon* - When engineering is confident that: (a) the problem is fixed,
>> (b) there are no new problems introduced and
>> (c) the new ComOS is stable.
>>
>
>.............. ....................................
>Thomas T. Thai Infomedia Interactive Communications
>tom@iic.net TEL 612.376.9090 * FAX 612.376.9087
>
>
>
---------------------------------------------------------------------------
John G. Thompson -- Lucent Technologies -- 800-458-9966
Tech Support Eng. -- Remote Access Business Unit -- 925-737-2100
JOAT(MON) -- Technical Support --
http://www.livingston.com/Tech/Support/techsup.html
SEE ALSO http://www.livingston.com/Tech/Docs/Release/index.html
---------------------------------------------------------------------------
******* The solution to any problem lies in its proper definition. *******
---------------------------------------------------------------------------
soon - adverb. In the near future, shortly. (American Heritage)
*soon* - When engineering is confident that: (a) the problem is fixed,
(b) there are no new problems introduced and
(c) the new ComOS is stable.
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