Re: (PM) Disconnect problems

Brian Elfert (brian@citilink.com)
Mon, 2 Feb 1998 11:56:30 -0600 (CST)

On Sun, 1 Feb 1998, Tom Swenson wrote:

> Is it just me? When I started up as an ISP with a new PM3 back in May, I
> installed an idle-timeout. Were were having lot's of disconnect
> problems, so I removed it, not knowing if that was the cause. Then after
> numerous OS changes, though my disconnect problems were few, I put back
> in my idle-timeout. I am now having many customers who are having
> disconnect problems. Some have switch over from other providers where,
> of course, they didn't have any problems. I'm about to take out the
> idle-timeout again to help. Just thought I'd post a message and see
> anyone else has seen this.

Check your radius accounting files. The disconnect reason should be
logged there. If a user is getting idle timed out, it'll show up there.

Brian

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