Re: (PM) No Answers

Josh Richards (jrichard@livingston.com)
Sun, 25 Jan 1998 15:46:44 -0800 (PST)

On Sat, 24 Jan 1998, Darrell wrote:

> > On Sat, 24 Jan 1998, Darrell wrote:
> >
> > > I keep having this problem on my PM3 not answer correctly. It might pick
> > > up sometimes and then others it won't even answer the phone. I have a PRI
> > > and am using the PM3. It seems to be the same modem everytime. I reset it
> > > and turn it off then on and it works for a few minutes, then locks up
> > > again. I haven't ever had this problem before, I am not sure if it is a
> > > bad chip or what...Is there anyway of telling if a chip on the card is
> > > bad?
> >
> > What version of ComOS? If by locking up, you are seeing it going in an
> > ADMIN state, this is a known bug in releases before 3.7.2.
>
> We are running Com OS 3.7.2 and I've seen it go into admin for a few
> seconds then back to normal. I saw it say bound once though...Never seen
> that one before. Anyone else?

It should go into ADMIN state immediately following a call as it checks
and flashes the modem. If it is staying in that state, there is
definitely a problem--give support a call tommorrow.

----
Josh Richards - <jrichard@livingston.com>
Beta Engineer
Lucent Technologies (Remote Access Business Unit)
(previously Livingston Enterprises, Inc.)

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