> We use PM-2e30, Com OS 3.7.2 and some are 3.5. Modems are Total control
> MP/8 and MP/16 v.Everything.
>
> In the last 3 weeks or so we have had a very high rate of calls asking for
> help regarding "Dialup Network can not negotiate...." blah blah blah.
>
> Normally, we just reinstall Dialup Networking and that solves the problem.
> It's not working anymore. Needless to say, my tylenol usage has increased.
>
> Customers who were previously getting perfect connections are now calling
> with this problem with no solution in sight. And if they do get online its
> very unstable connection.
>
> I need some tips and help on what else I can do to troubleshoot this and
> determine where the problem is and how to solve.
You are going to hate what I think it is. Weather. A Hard freeze or
water in the phone lines. I have seen this for the past 3 years now and
everytime the calls pour in and go away when it warms up and dries out.
We have about 3 or 4 places in town that are especially sensitive.
Good luck and I hope it is something you have some control over.
Doug Ingraham From the Ferengi Rules of Acquisition.
Rapid City, SD #34 "Peace is good for business."
USA #35 "War is good for business."
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