(PM) Disconnects with Zoom 2819

Scott Lagos (slagos@net1plus.com)
Wed, 21 Jan 1998 10:05:41 -0500

We have a client that has a Zoom 2819 and he gets disconnected frequently.
We had him go to the Zoom site and get the latest flash (1/16/98) and there
has been no improvement.

When we check his disconnect reasons, it says User-Request, but he insist
that he is being dropped and he has no idle timers running. On occassion
we do see a Port-Error as the terminate reason - 8 times out of 75 calls.
This problem persist across ports the same PM3 for this user, but we are
not getting complaints from other users - and our own prolonged testing has
not indicated any problem.

The user is on Windows95 and can connect to another ISP (non-K56Flex) and
hold a connection for extended periods of time with no problems.

The PM3 is running....with K56Flex modems.
ts1.nas.nh> ver
Livingston PortMaster PM-3 ComOS 3.7.2
System uptime is 21 days 7 hours 46 minutes

Any one see this? Can anyone offer and suggestions?

Thanks,

***********************************
Scott Lagos,
Technical Director
NET1Plus Internet Services
119 Massachusetts Avenue
Lunenburg, MA 01462
v. 978.343.3011
http://www.net1plus.com
scott@net1plus.com
************************************

-
To unsubscribe, email 'majordomo@livingston.com' with
'unsubscribe portmaster-users' in the body of the message.