> that haven't upgraded in two years and they were unable to connect. If it
> hadn't been for that, we'd probably still have some PM3s. Since then,
> we've bought another TNT and six MAX 4048s. No one at Livingston or
> anywhere else was able to solve this problem. PM3s and Ascend Pipelines
The overwhelming problems we had with the maxes forced US to no longer use
them. We had some problems with modems and the PM 3's at first, but we
have all of them resolved. We also looked at the falling stock prices, the
press releases, etc... things that can affect future production.
> don't really love each other either, and since we've got so many pipelines
> out there, the PM3 was really a bad mistake for us to make.
We still have a few pipes dialing into pm 3's and there is no problem. We
even get compression. Id replace em with OR-U's if I needed to and if
OR-U's had pots at the time.
> For someone starting up a new ISP, or for someone who's migrating away
> from modems on the wall, the PM3 vs. Ascend issue is one to consider, but
> in my humble opinion, Ascend's still got the upper hand overall.
If you had the problems we had (memory leaks, session overlapping,
overheating) you would NEVER want to use the 4000.
> When I upgraded my MAX 4048s to K56flex modems, the majority of our
> customers didn't know it until I told them. When I put the PM3s online,
> our tech support desk lit up like a christmas tree.
That is interesting and perhaps valid. That seems to be one thing that is
going in Ascend's direction and hurting the PM 3 are the connection
issues.
As mentioned before, we have them all resolved, but Im not really a good
case, as most of our customers are dedicated 24/7 OR they use the modems I
sell to them.
> The bottom line is, everyone has preferences and everyone has their own
> experiences. Go with whatever you feel most comfortable with. I
> personally don't think either product, PM3 or Ascend, is any better than
> the other. Each one does the same job as well as the other, only the user
> interface is different.
My decision was based on a lot of things, service, support, quality of
hardware, stock movement, market movement, etc... and Im the kind of
person that uses the best tool for the job. And of course, I am going to
tout the product that we most often like to sell and service, AND USE.
My primary issue with the previous posting was the comment that the PM 3
was cheaply made. They are definitely NOT cheaply made.
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Jake Messinger ph:713-772-6690 Livingston Var
AMS, Inc. fx:713-774-3498 Medical Billing
8300 Bissonnet #400 jake@ams.com Internet Services
Houston, Texas 77074 www.ams.com/~jake Business Management
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