> First of all did you listened to the entire recording? it was my
> understanding that if you had a "network down" type of emergency that you'd
> be instructed that someone would be paged in support to help.
I already have an open ticket. Unfortunately, my situation is not quite
bad enough to warrant immediate attention (not completely down).
> Secondly, _many_ people from Livingston/Lucent read this list. Unfortunately
> none of them is likely to respond to a customer who puts the kind of
> language you did in your message.
You're right, and I apologize. One of these days I'll learn to go out for
a smoke before hitting ^X. It's just not the kind of message you like to
hear when everything is not going so well.
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