I'd like to ask people to take a deep breath, chill, and enjoy the weekend
as best you can.
Tuesday I will be sitting down with Paul Harvey and the folks in support
who have been heading up the modem issues and we're going to try to compile
some information on what we know, and what is happening on our end. Things
have been changing FAST with the modem issues, we're doing a lot of testing
and work.
>And Livingston isn't saying anything other than "it's being worked on"
That's partially because we just don't know when a new release will be out.
We can't tell you, because we don't even know internally. The objective is
to get one out ASAP - but ONLY if it really fixes things. To that end we are
working very closely with Lucent and running a constant test/debug/patch
cycle with them to clear the known issues up. We're not just sitting here
and watching, or just waiting for Lucent to do something - we're pushing
things hard. But the last thing we want to do is rush out a 'fix' that is
worse than 3.7.
As soon as we have an solution, you will have a solution.
>well we only have 21 days to return the old cards so we need it fixed
>like, now.
I'd direct that to sales, that was their policy. Historically Livingston is
far from draconian.
-MZ
-- Livingston Enterprises - Chair, Department of Interstitial Affairs Phone: 800-458-9966 510-737-2100 FAX: 510-737-2110 megazone@livingston.com For support requests: support@livingston.com <http://www.livingston.com/> Snail mail: 4464 Willow Road, Pleasanton, CA 94588