Re: K56Flex/X2 dilemna

David Davies (David@buckeyeweb.com)
Thu, 28 Aug 1997 17:35:17 -0400

> >
> > What you did for your users was a diservice. We have been supporting
x2
> > since the beginning with success. We saw an a 20% increase in
> > subscription rates because we supported x2. We also support K56flex,
> > but I would guesstimate that the ratio of x2 to k56 users is 10:1.
> > Granted, we had x2 online before k56flex (because USR was able to
produce,
> > instead of just talk), which would explain why we have more x2 users
> > than k56. However, we have *FAR* more problems with k56 than we do
with
> > x2, both from a technology perspective and technical support.
> >
> > I know this is a heated war, and you're right, a standard will develop
> > and everyone will conform to it; but I'm sure it will be a flash
upgrade
> > for all my USRobotics gear and a hardware swap with my rockwell based
> > modems.
> >
> > Just my $.02

As far as I can see the only disservice was to the 5 or so clients that
left because we didn't support X2. If by disservice you mean not wasting
money on a Terminal server with a history of power and other problems, and
steering our clients to a modem base that was forced out early and had just
as many upgrades and tweaks as any other in history.... Then your right.

Hey it worked well for us and it looks like the opposite is working well
for you. But as far as I'm concerned. Keeping five dial-up clients
doesn't usually force me into a premature decision. We had USR all over us
early on about their solution. We looked we shopped and we walked away.

I would have eventually probably gone the route of USR, but the industry
fixed that problem. Doesn't take a rocket scientist to look at who
supports what and make a decision. That is a benefit that we got from
waiting. Once your stuck with the gear you have to make it work.

>From what I understand the cards are Flash Upgradeable and the OS is
obviously not an issue to change. Seems pretty simple to me.

David Davies
Director, Internet Services
Buckeye Internet Services, Ltd.
http://www.buckeyeweb.com
"Through the modem, past the NAP, around the World, nothing but Net...."
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