Re: PM3 56k modems...Trouble

Carl Hillsman (carl@intrepid.net)
Wed, 27 Aug 1997 13:29:24 -0400 (EDT)

does anyone have the ssn range of the troubled units?

carl

On Wed, 27 Aug 1997, Stephen Zedalis wrote:

> On Tue, 26 Aug 1997, Rick Wagner wrote:
>
> >I installed my first three 8modem 56k cards this morning...
> >They ran like champs ALL DAY
> >
> >About 30 minutes ago the analog portion or the modems wont connect anymore.
> >they are going into a connect state when dialed but no further
> >the user does not get even a request for authentication
> >
> >I can use ISDN but not the modems
> >
> >I have reboot but not powered down as this is a remote POP
>
> This happened to us as well... Livingston's tech rep said he has had
> a few cases like this already. Appears to be some kind of backplane
> problem according to them. We RMA'd ours back. Funny, these symptoms
> are only showing up with the Lucent modems. But putting those modems
> in a different chassis works just fine.
>
>