On Sat, 23 Aug 1997, Sherwood Portmaster-List wrote:
> On Sat, 23 Aug 1997, Brian Kramer wrote:
> > So we're just sol wiith the new modems who perform much worse
> > then the old when it concerns maintaining connections?
> >
> > I've got a lot of pissed off customers because the modems stink.
> > I can't beleieve you guys didn't test it with all the variety of
> > usrs sporsters at least.
> Uhm, and how would they be able to get _ALL_ flavors? Seeing as many have
> been out of production for a while?
> The best way to help Livingston out is to get them FULL information with
> the difficulties, like OS of customer, what software they are using, what
> ComOS you have, what model/firmware of the modem...
> and the type of problem, like disconnects after a few minutes etc...
> Also, as repeatedly stated by Livingston staff, do a set debug 0x51 and
> send that info....
> and put To: support@livingston.com
> not cc: support@livingston.com
> you should be able to help them and everyone else by doing such....
> ********
> note: if the web guys weren't overworked I would suggest a submission form
> where you could put such information in, where it would be formatted
> nicely for LE so that they could database it...
> --
> Aloha from Paradise,
> Sherwood
Brian Kramer - Owner/Systems Administrator - bjkramer@pluto.njcc.com
New Jersey Computer Connection - Internet Service Provider - pluto.njcc.com
Voice: 609-896-2799 - Fax: 609-896-2994 - Dialups: 609-896-3191 & 896-2722
Web: http://www.njcc.com/ Telnet/Dialup: pluto.njcc.com login as guest.