Re: [E100091] Summary of Work Arounds?

Triangle Telephone Cooperative Assoc. (7thodges@3rivers.net)
Fri, 22 Aug 1997 16:46:46 -0600

Do you mean to say that LE is not aware, or not willing to fess
up to problems with USR Sportster 33.6s trying to connect to the
new modems?

Tim Hodges
7thodges@3rivers

At 03:15 PM 8/22/97 -0700, you wrote:
>At 08:20 PM 8/21/97 -0500, Larry Vaden wrote:
>>At 05:35 PM 8/21/97 -0700, John G. Thompson wrote:
>>>At 02:37 AM 8/21/97 -0500, Larry Vaden wrote:
>>>>Is there a summary of work arounds available (re: PM3/ComOS 3.7
>>>>interoperability)?
>>>
>>>I'm not sure what you are asking for. Mind you I haven't been able to
>>>review the portmaster-user email this week.
>>
>>Please consider passing E100091 along to a more informed Livingston staff
>>member.
>>
>>>Can you email me the specific issues you want answers to?
>>
>>All issues which are known to date which I refer to as interoperability
>>issues and which typically have the following effects:
>>
>>o customers experiencing less satisfactory connections than before the
>upgrade
>>o customers therefore switching to the competition
>
>There are two general issues at this time.
>
>- HSP modems will likely lock the PC when they attempt to connect to a PM3
>with ComOS 3.7 with the enlarged V.42bis/LAPM dictionary. Upgrading the
>HSP firmware appears to fix the problem.
>
>- K56flex client modems will need to be upgraded to fully compliant K56flex
>firmware that started appearing on various modem manufacturers web sites
>last week.
>
>Beyond the above, is there a summary of issues, work arounds and fixes? No.
>
>Which interoperability issues are you experiencing with what client modems
>on was version of ComOS on a PM3?
>
>JGT
>---------------------------------------------------------------------------
>John G. Thompson Livingston Enterprises Inc., Pleasanton, CA 94588
>
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>Tech support -- http://www.livingston.com/Tech/Support/techsup.shtml
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