Re: 56KFlex upgrade failure (fwd)

MegaZone (megazone@livingston.com)
Tue, 19 Aug 1997 05:04:48 -0700 (PDT)

Once upon a time Stephen Fisher shaped the electrons to say...
>So some of the Pm3 units have bad back-planes which only cause problems
>with the new cards? If so how do we identify them? Such upgrade
>problems? We have to RMA the unit if it does have the problem? Doh.

Very early this year there wasa batch of PM-3s with a board issue on
the backplane. We caught most of them still in channel, and managed to
pull most of the rest back from the customers who got them. I had thought
we had all of them, but there might be a couple left. The odds of having
one are exceedingly low. AND the problem almost always happened with the
old cards. Maybe there are a couple that are just tipped over by the
slight difference with the new cards. I suppose it is possible.

Yes, if a unit is confirmed with this problem it is an RMA issue. No
way to fix it in the field.

-MZ

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