Re: E-mail support (fwd)

Emilio Gomez (emilio.gomez@lightcom.net)
Sun, 20 Jul 1997 09:58:10 -0600

> A simple 'we got it' is simple - but doesn't tell you anything useful
> like a tracking number. And it wouldn't make any difference in actual
> support.

Actually, SMTP (and I am willing to bet most if not all other Mail
Servers) gives each message a "unique" identifier, for example, the
following was given to a dumb little test message I sent:
<3.0.32.19970720093103.00733734@lightcom.net>. No other message will get
this id. Useful for reference purposes ...
BTW, if say, Livingston's mail server crashes or gremlins redirect mail to
/dev/null, then you won't get a bounced message; hence the need for
auto-ACK. Remember, Murphy is always watching for an opportunity.

==============================================
Emilio Gomez emilio.gomez@lightcom.net
Director of Operations, Lightspeed Internet
208/736-6224 http://www.lightcom.net/