Re: E-mail support (fwd)

MegaZone (megazone@livingston.com)
Thu, 17 Jul 1997 15:00:25 -0700 (PDT)

Once upon a time Patrick Greenwell shaped the electrons to say...
>> On top of everything else, it is annoying. I also tend to ignore them on
>> the list.
>Heaven forbid customer annoying you....

I don't have to answer things here. If it goes to support and to the list I
generally delete it and let them get the answer from support.

And, as I've said, you run the risk of it going into the wrong folder and not
getting to support properly.

If anyone annoys me, and it isn't something I have to put up with as a job
duty, then I will ignore them. That's a basic way I get through life - ignore
annoying people unless I absolutely have to deal with them. Say when I was
working support - I couldn't very well ignore annoying people who sent in
a support issue. It was my job to answer them, like it or not.

Not the same thing on the lists.

-MZ

--
Livingston Enterprises - Chair, Department of Interstitial Affairs
Phone: 800-458-9966 510-737-2100 FAX: 510-737-2110 megazone@livingston.com
For support requests: support@livingston.com  <http://www.livingston.com/> 
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