Re: E-mail support

Todd Taylor (todd@livingston.com)
Mon, 14 Jul 1997 11:08:08 -0700 (PDT)

On 14 Jul 1997, Miquel van Smoorenburg wrote:

Hi Miquel,

> In article <Pine.LNX.3.96.970714114540.7197C-100000@linux.ams.com>,
> Jake Messinger <jake@ams.com> wrote:
> >On Mon, 14 Jul 1997, Roy wrote:
> >
> >> Its doesn't matter if e-mail support or telephone support is better.
> >> The real problem is
> >> that notes to support@livingston.com are going into a black hole. I am
> >
> >I get responses same day or next day when I email to
> >support@livingston.com.
>
> Then I must be in their killfile. Never got any reply.

My apologies for this situation. Theo was on vacation for the past couple
of weeks, so support@ was extremely swapped without his responses. We're
catching up -- you know, if you guys stopped sending email, then we wouldn't
have this problem ;)

Thx..Todd

>
> Mike.
> --
> | Miquel van Smoorenburg | "I need more space" "Well, why not move to Texas" |
> | miquels@cistron.nl | "No, on my account, stupid." "Stupid? Uh-oh.." |
> | PGP fingerprint: FE 66 52 4F CD 59 A5 36 7F 39 8B 20 F1 D6 74 02 |
>

--
E. Todd Taylor        Livingston Enterprises Inc.   Phone: (800) 458-9966
Support Engineer      4464 Willow Road                Fax: (510) 737-2110
todd@livingston.com   Pleasanton, CA 94588     http://www.livingston.com/