Re: PM2e-30

John E. Kozitzki (johnk@rural-net.com)
Thu, 10 Apr 1997 09:54:53 -0400

Could User-Requested be generated by line noise and cause the
Portmaster/RADIUS to disconnect? This is the only thing that seems to make
sense of this situtation.

Thanx

John Kozitzki
Information Systems Manager
RURAL-NET of Central Michigan (http://www.rural-net.com)
B&W Co-op, Incorporated (http://www.bwcoop.com)
B&W Farm Center / Case IH (http://www.bwcaseih.com)
johnk@rural-net.com

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> From: Stephen Fisher <lithium@cia-g.com>
> To: John E. Kozitzki <johnk@rural-net.com>
> Cc: Portmaster-users List <portmaster-users@livingston.com>
> Subject: Re: PM2e-30
> Date: Thursday, April 10, 1997 9:38 AM
>
>
> John,
>
> When it says "User-Requested" it means that the user's PPP dialer issued
> the PPP commands advising the other end that it would like to disconnect.
> I don't think this can be caused by anything but the user's PPP dialer
> sending it on purpose.
>
> Perhaps the user has a 5 or 15 minute idle timer set up on their
computer?
> Dunno.. doesn't look like it from what you're saying.
>
> On Thu, 10 Apr 1997, John E. Kozitzki wrote:
>
> > We have a PM2e-30 with ZOOM 33.6k modems. We authenticate users with a
> > Linux box running 2.0.29 and using RADIUS. Occassionally we have a
> > problem with users getting premature disconnects. Checking the RADIUS
> > logs shows that the user requests disconnect. I know this is not the
> > case because, under test runs, we have periodically gotten disconnected
> > while waiting for the requested page to come up. These disconnects
> > usually occur within 5 minutes after login. I have gone through the
> > configuration settings and everything seems to be correct. I am to the
> > point where I have attributed this to poor quality dial-in lines. Does
> > anyone else have a suggestion?