Keep in mind that this is NOT an official support channel - just an
unofficial discussion list. Some of us are on it and scan it from
time to time, but that is no guarantee that issues raised on it will
automatically come to the attention of support personnel.
> Everyone? Shall we follow Beth and get trouble tickets open? If they
> start to have several open tickets, perhaps they'll get the idea that
> we're not all crazy and there really *IS* a legitimate problem with
> disconnects.
Opening tickets is good. It gives us real metrics to work with,
rather than, "Well, I seem to hear about this on portmaster-users
quite a bit." Management types like metrics.
It also has the advantage of being official-like, unlike, as I've
mentioned, this list.
--G.
-- 'Twas brillig, and the slithy toves | Benjamin D. Hutchins, texaport minion Did gyre and gimble in the wabe: | Livingston Enterprises, Inc. All mimsy were the borogoves, | BellNet 800-458-9966 FAX 510-426-8951 And the mome raths outgrabe. -><- | http://www.livingston.com/ S.I.G.