> - The "dirt cheap 14.4K modems" aspect is irrelevant. I don't feel it
> is our place to tell customers what they can and cannot run on their
> end.
Yes, it is. We offer internet access and "these are the minimum system
requirements..." None of the software companies seem to mind telling me I must
have a 486/Pentium/etc or higher to run their software. .
If they want to use a 640K '286 box with 1200/2400 modem,
> that's their business -- we have a number of these types, who are
> quite happy just to have access to email. I don't personally want
> to discriminate based on either personal choice or what might be
> considered socio-economic factors.
It is not discrimination, it is a minimum requirement for using your service.
>
> - A significant number of our customers travel regularly, especially
> in South America and various Pacific islands. Not only is line
> quality highly inconsistent, but they are often using equipment such
> as HP palmtops or PDAs (like our guy cycling around the world with a
> Newton, filing regular reports to his web site) equipped with 2400
If such poor quality conditions, why bother with a PM3? PM2 should be all you
would need in those circumstances.
Technical Support - Applied InterNet Solutions
- Jeremy T. Elston - System Engineer
(TechSupport@Greenwood.net)
"Professionalism is a way of life, not a part-time job."