> Cynicism running deep, I thought it was more because those are the folks who
> buy half a million dollars worth of hardware from Livingston, not because of
> their networks.
You can also hope that the large organizations have some high-octane tech
geeks of their own with high-tech diagnostic gear and software that lets them
characterize the problems better.
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Bob Forsman thoth@gainesville.fl.us
http://www.gainesville.fl.us/~thoth/