"Use software compression" is unchecked... I've had him remove and install
dialup networking and tcp/ip, and reconfigure everything from scratch twice.
Our win95 instructions include screen captures, and I've even had him read me
each screen to make sure its our standard setup (which is working for all
of our other win95 users).
Tried swapping a Supra 14.4 in place of his SupraFax288i, same results.
I did find out he had definately changed one thing since his last successful
connect--he replaced his old 1M Trident video card with a new 2M Stealth.
He's going to swap it back and try again this weekend.
Both portmasters are running 3.1. I know i should upgrade, but 3.1 has been
VERY stable for me :/.
I really appreciate the assistance, btw... I'm fairly certain this isn't
a PM problem, even though he can connect to MSN without problem.
-- Jonathan R. Lusky | lusky@edge.net http://www.hotrod.com | ------------------------|---------------- Edge Internet Services | (615) 726-8700